Last updated: 7 October 2026
1. Who is responsible for your data
Teck Skills Technology Systems, trading as TecSkills, is the controller of the personal data described here. For any privacy question or request, email admin@tecskills.co.uk.
2. What we collect
- Account details: your name, email address, phone number (optional) and password (stored only as a secure hash).
- Learning records: courses you enrol in, lessons completed, quiz answers and scores, assignments you upload, instructor feedback and certificates.
- Payment records: what you bought, amounts, dates and payment references. Card payments are handled by Stripe; we never receive your full card number.
- Messages: what you send through our contact, corporate or instructor application forms, and emails you exchange with us.
- Technical data: a session cookie to keep you signed in, and standard server logs (IP address, browser, pages requested) kept for security.
3. Why we use it, and our lawful basis
- To provide your courses, track your progress, issue certificates and give you support: performance of our contract with you.
- To take payments and keep financial records: contract and legal obligation (tax and accounting law).
- To send service emails (welcome, password reset, payment confirmation, course announcements, certificate): contract.
- To let employers verify a certificate: legitimate interests. The verification page shows only the name on the certificate, the course, the issue date and its status, and only to someone who already has the certificate ID.
- To answer enquiries and to keep the site secure and prevent fraud: legitimate interests.
We don’t sell your data, and we don’t use it for advertising or profiling. We’ll only send you marketing emails if you have asked for them, and you can opt out at any time.
4. Who we share it with
We share data only with service providers that help us run TecSkills, under contracts that protect it:
- Stripe: payment processing.
- Our web hosting and email providers: to store the site and send emails.
- YouTube and Vimeo: course videos are embedded from these services in privacy-enhanced mode.
- Your course instructor: can see your progress and submissions for the courses they teach.
We may also disclose data if the law requires it.
5. International transfers
Some providers (for example Stripe, YouTube and Vimeo) may process data outside the UK and EEA, including in the United States. Where they do, transfers are protected by UK adequacy regulations, the UK International Data Transfer Agreement/Addendum or the EU Standard Contractual Clauses.
6. How long we keep it
- Account and learning records: while your account is open, and up to 2 years after your last activity, so you can come back to your courses.
- Certificate records: kept so employers can continue to verify your certificate, unless you ask us to remove them.
- Payment records: 6 years, as UK tax law requires.
- Enquiries: up to 2 years.
7. Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or send it to you or another organisation in a portable format. Email admin@tecskills.co.uk; we’ll reply within one month. You can update your name and password yourself from your account page.
If you’re unhappy with how we handle your data, please tell us first. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) or, if you live in the EU, to your local data protection authority.
8. Security
The site uses HTTPS. Passwords are stored as secure hashes, uploaded files are kept outside the public web folder, and only authorised staff can access the admin area.
9. Cookies
We use only essential cookies. See our cookie policy.
Contact us
Questions about this page? Email admin@tecskills.co.uk, call +44 7729 868140 or send us a message.