Last updated: 7 October 2026
1. Who we are
This website (tecskills.co.uk) is run by TecSkills, a trading name of Teck Skills Technology Systems (“TecSkills”, “we”, “us”). These terms apply to everyone who uses the site and to every course or bundle you buy from us. Please read them before you enrol. If you don’t agree, please don’t use the portal.
2. Your account
- You need a free account to enrol. Please give accurate details: your name appears on your certificate exactly as it is in your account.
- Keep your password private. Your account is for you alone; sharing logins or course content is not allowed and may lead to suspension.
- You must be at least 16 years old to create an account. Under-18s should have a parent or guardian’s permission to buy a course.
3. Courses and what’s included
Each course page describes the course: its lessons, quizzes, assignments, materials and, where stated, internship placement and job-readiness support. Courses are delivered online and are self-paced with instructor support. We may update lessons and materials to keep them current; we won’t take away the main things a course was sold with.
Internship placements and job-readiness support are offered where a course says so, subject to you completing the course requirements. We help you become job-ready, but we can’t guarantee employment or a particular salary.
4. Prices and payment
- Prices are shown in pounds sterling (GBP). If you pay with a card in another currency, your bank sets the exchange rate and any fees.
- Payment is taken in full at checkout through Stripe, our payment provider. We never see or store your full card details.
- Your contract with us starts when your payment is confirmed and your course unlocks. We’ll email you a confirmation.
- If a price is shown wrongly because of an obvious error, we’ll contact you before your course unlocks and you can cancel for a full refund.
- Discounts and sales apply only during the dates shown and can’t be applied retrospectively.
5. Your right to cancel
You have 14 days from purchase to cancel and get a full refund, as long as you haven’t started the course. Because our courses are digital content, you ask us at checkout to give you access straight away and you acknowledge that your right to cancel ends once you start the course (for example by opening a lesson or downloading materials). The details are in our refund policy. This doesn’t affect your rights if a course is faulty or not as described.
6. Certificates
A certificate is issued automatically when you complete every lesson, pass every quiz, have every assignment approved and have paid in full. Each certificate has a unique ID that anyone can check on our verification page. We may revoke a certificate obtained through cheating, plagiarism or misuse of the portal.
7. Acceptable use and intellectual property
All course videos, notes, quizzes and materials belong to TecSkills or our instructors. You may use them for your own learning. You may not copy, resell, publish or share them, record lessons, or try to get round the portal’s access controls. Work you submit stays yours; you give us permission to review it and use it to assess your progress.
8. Availability
We aim to keep the portal available at all times, but it may occasionally be unavailable for maintenance or reasons outside our control. You keep access to the courses you have bought for as long as we offer them, and for at least 12 months from purchase.
9. Our responsibility to you
We provide our courses with reasonable care and skill, as described. If we don’t, contact us and we’ll put it right, or refund you where that isn’t possible. We are not responsible for losses that weren’t foreseeable, for business losses, or for problems caused by your own equipment or internet connection. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited by law, and nothing affects your statutory rights as a consumer.
10. Suspension
We may suspend or close an account that breaks these terms (for example, sharing logins or content, or abusive behaviour towards staff or learners). Where possible we’ll warn you first.
11. Complaints and the law
If something isn’t right, please contact us first; we aim to reply within 5 working days. These terms are governed by the law of England and Wales. If you live in Scotland, Northern Ireland or the EU, you can also bring proceedings in your local courts and you keep the protection of the mandatory consumer laws of the country where you live.
12. Changes to these terms
We may update these terms from time to time. The version that applies to a purchase is the one shown when you paid.
Contact us
Questions about this page? Email admin@tecskills.co.uk, call +44 7729 868140 or send us a message.